Keeping tails wagging since 2002!
Strutting Dog LLC is a Professional Dog Walking and Pet Care company that has been in business since 2010. We pride ourselves on pet safety, thoroughly screened staff, and excellent customer service.
What Sets Us Apart?
Yes, we have Insurance and Bonding for all of our staff. What this means is we have a general liability insurance coverage that covers your home, your property, your pets, our staff, staff vehicles, staff homes and anyone coming into contact with your pets. We also have Theft Bonding protection for your property. We are a professional company with good safety policies in place as well!
All staff are required to use MANDATORY safety lanyards (500 lb test) on all walks. This attaches the leash handle(s) to the staff’s waist via a secure and field tested method. We train our staff on how to install and use these devices on the walk. If a staff falls due to ice or slippery outdoor surface, or loses control of the leash handle for any reason, the leash(s) will be attached to the lanyard. We also have strict protocols for safety in our handbook regarding safety methods for walking dogs. These have been developed over many years of experience walking dogs in all conditions.
All new staff must pass to a nationwide criminal background check. But the background check goes beyond that. We check 3-4 professional references and thoroughly interview our staff for professionalism, positive attitude, genuine interest and knowledge of dogs and cats and over all pet handling abilities. We hire only professional and respectful adults with professional track records that would best represent our team. We require our staff to have reliable transportation, reliable cell phone, daily internet and e-mail access and have a thorough understanding of our company policies.
Once you’ve registered on our site, you can easily view and keep track of your schedule online. Your first appointment must be done through our office, with subsequent appointments set by easily calling or emailing us using this email firstname.lastname@example.org. If you prefer, you may book online 24/7 for non-recurring services.
Yes we do! We offer written reports as a complimentary service for all of our clients. If you are out of town we can supplement this with a daily text or phone call for peace of mind.
We always strive to send the same person you met at the meet and greet, but certain situations may require a backup staff member to perform the visits. Sick days, vacation time, unforeseen delays, resignations and similar instances will prompt the office to send either a backup staff member or a new primary staff member. In the event a staff member resigns, we will try to set up another meet and greet for your new primary staff member, but you may have a temporary backup before we can schedule it. Please see our website FAQ section or our registration policies for our in-depth policy on this.
So Why Choose Us?
Our 4 Paw Mission
EXPERIENCED & TRAINED STAFF
All staff have prior pet handling experience and most are pet owners themselves. Once vetted, our staff are trained and follow a detailed policies and procedures manual covering a comprehensive list of safety and professionalism policies.
We accept Visa, Mastercard or Discover and have secure, automated (with recurring option), paperless billing. All paid invoices are sent to your e-mail. We are a green company!
We have 24/7 (24 hours a day seven days a week) phone customer service for clients and staff on assignments. If there is an emergency after hours, our phone attendants will text and call all manager’s cell phones for rapid assistance to the staff or client.
VET RELEASE FORMS
Veterinarian release forms for every client so in the event of a pet illness or emergency, your pets are covered. Vets then have authorization to perform procedures and have your information on file!